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Freezing / Lockups with Dell laptops and USB-C docks running Windows 10 .Etsi paras lataus järjestelmällesi
I'd have to check to see which graphics driver version is on these systems, but it can't be that old. I think those get updated by Windows update and when I image the laptops I use the Dell deployment drivers which uses whatever the latest is that they include on their site I know that's usually a little older than what Intel has released.
The failure to resume thing seems to have been resolved. I think one of the users with the current issue had it at the beginning but the 8. The anti-virus thought is kind of a shot in the dark, just based on some recent things I saw with another program installation as I referenced before. The DisplayLink drivers have always installed without errors. I'm just wondering if Trend Micro has any interaction with when the network device gets removed I know that isn't really a question for you.
Kinda grasping at straws there. I'll look at the wifi switch thing I'll look at that, the only thing is this is after the device is removed, so if that update isn't related to device removal probably not the same thing. Thanks for the info. Yeah I did that firmware update on several of these.
The ones that we got in our first batch a couple of months ago had to get updated, but from what I can tell the ones that came with our most recent order came with the firmware update already applied since when I have gone to update that the utility says it's already running the latest firmware.
We are currently on call with Trend and we narrowed down to some ACL component in the Trend Micro Firewall which is causing this issue. Hope it helps. I have exactly the same issue. Seconding raimis' request. Same problem, removing Trand Micro fixed the problem, but my company requires Trend Micro to use its network.
I've seen fewer issues and have not had as many complaints about this recently. We are now running Windows 10 on most of our devices. It could be that the Windows version upgrade, updated drivers from Dell, or program updates from Trend Micro or a combination of those things have helped.
We also do not use the firewall component of Trend Micro, so if there is still a problem with the firewall I would not know. This topic has been locked by an administrator and is no longer open for commenting.
To continue this discussion, please ask a new question. Your daily dose of tech news, in brief. Is it already Monday? The weekend felt like it went by faster than usual. Speaking of time going by quickly, back on August 8, , when Netscape Communications went public, and turning an unprofitable inter Welcome to another Monday.
This edition of the Spark! Enjoy it if you can and Spice it up if you please. Today in History: 8th August — The HR team at my org are doing an overhaul of the company policies, and they've asked me for my input on the equipment and home office policies. What are some questions or considerations I should keep in mind while working on the project with them?
I have no cyber security market experience but a good knowledge of the cyber security niche. Distractions come in all shapes and forms; children, pets, notifications… users. Are you the type to block out all interruptions and get your head down as soon as you log in, or do you get started with smaller tasks Online Events.
The taskbar is of great use, and it also lets you pin essential files and folders. So, for Windows users, we have compiled a list of the best App docks. You need to use these third-party apps if you want an app dock on your Windows PC.
Well, RocketDock has been around for a while, and the developers have stopped working on this project. However, the good thing is that the mini-app still works.
In addition, RocketDock works fine on Windows 7, Windows 8, and older builds of the Windows 10 operating system. If we talk about the features, you can app software, files, folders, settings, etc. If you are searching for an open-source app dock for your Windows 10 computer, then you need to give Appetizer a try. The good thing about Appetizer is that it automatically imports your most-used apps from the Start menu and taskbar during the installation.
Still, it works fine even on the latest builds of Windows Well, ObjectDock is not a free app dock, but you can get a day free trial to enjoy all its premium features.
With ObjectDock, you can create separate docks to add apps and files as per your wish. The official website of ObjectDock claims that the tool works with Windows 7 and Windows 8, but as per our test, ObjectDock works files even on Windows 10 operating system. As the name implies, Circle Dock is a circular dock that works with both 32 and 64bit systems. Compared to every other app dock, Circle Dock is more interactive. For instance, Circle Dock hides when you are not using it. Also, it supports drag-and-drop functions.
So, Circle Dock is another best app dock that you can use on Windows Well, Winstep Nexus is one of the few app docks that officially supports Windows Winstep Nexus is available in two versions — Free and Premium.
The free version adds an app dock but restricts the customization options. Korjaukset ja parannukset - Enhanced the compatibility of the dock. Versio 9. Lataustyyppi Ohjain. Tiedoston koko: Alusta kuvaus:. Inspiron 11 Inspiron 11 2-in Inspiron 13 2-in Inspiron 14 Inspiron 14 2-in Inspiron 15 Inspiron 15 2-in Inspiron 15 Gaming Inspiron 16
Dell-telakointiasemien Windows 10 -tuki.Dell dock for windows 10
I've got an issue that's come up recently at work and I've done about all I can think of to figure out how to resolve it, so I'm throwing this out to the all the experts here to see if anyone can suggest something I haven't tried. We have a number of Dell Latitude laptops with Dell D docks that have frequent freezing issues when docking and un-docking. The issue seems to be related to programs not properly switching network connectivity from wired to wireless and back.
All of the laptops are fully updated with the latest DisplayLink dock drivers, latest BIOS, and running Windows 10 Enterprise and running with all updates. The docks also have the latest firmware. Unfortunately I cannot find any Windows event logs that show anything specific and the freezing does not get logged either. We normally end up having to hard power down the laptops and do a complete reboot.
The driver updates seem to have decreased the frequency of the problems on some systems, but has not solved it. One other thing that appears to exacerbate the issue is some of the users that use Microsoft Teams seem to have more frequent issues. I'm drawing a blank as to where to go from all the diagnosing I've done so far, so if anyone has any thoughts I welcome the input.
I've also reached out to Dell on this to see if they have any solutions. Brand Representative for DisplayLink. Hello Phil, Would you please be able to tell me a bit more about the freezing? This would guide me to the next question Thanks for the reply. So what happens is that basically everything just locks up. The mouse might still respond at least for a while but normally from what I've seen the desktop goes white and completely unresponsive or the open programs just appear to be grayed out.
A couple of times I've managed to connect to the PC via a remote command line or powershell session if the wifi actually connects or if the ethernet reconnects after being reconnected to the dock. I've managed to recover from this maybe once where I could kill explorer and some other hung processes and get the desktop to come back. If I try to launch task manager or anything else locally typically I don't get any response.
Trying to force the laptops to sleep and then resume does nothing. Until the latest DisplayLink driver update I had a couple of other laptops that occasionally wouldn't resume when docked after they were left for a while.
That was completely random and happened anywhere from every day to a week or more. That issue seems to have gone away. I'm not sure if it has any bearing on this issue, but I know that the Trend Micro client does have at least some sort of interaction with the network stack in Windows since I recently had to deal with an issue with that program that was causing a Cicso AnyConnect upgrade to fail because it was blocking something having to do with installing the virtual network interface driver at least that's what appeared to be happening.
Oh, we also have a GPO that doesn't allow the Wifi to connect if there is an active wired connection so the wifi has to connect after the dock is disconnected. A couple of users have managed to all but solve the issue by just not using the wired connection on their docks and relying completely on wifi. On having white screens, is that only from the dock, or also on the host laptop display? If everything goes down, on Windows 10, the DisplayLink driver is unlikely to be the root cause. Should we not respond to a frame request or anything within 10 seconds, we are terminated and you get a WUDFHost dump file useful for analysis.
We are then respawn. You would then see a temporary loss of screen and recovery. If you crash 5 times in 20 minutes or something like that , Windows ignores you down until next reboot. If that is linked with the action of docking, we can look at USB host controller or the graphics part. If you leave the machine, does it end up getting a blue screen? On that version of Windows, and that dock, with driver 8. This means we blend the mouse with the desktop in the docking station.
As the mouse works, at least for a while, this tells me the dock is not unresponsive. Do you know if the machine is low in memory when things start to seize up?
Could you please tell me the version of the Intel graphics driver in Device Manager? Failure to resume is likely to be totally different reason. We have indeed found issues and addressed them. There's certainly always more than can be done. Anti-virus hasn't been reported to interfere with graphics driver. However, it can interfere with Ethernet. Some anti-virus, for your alleged safety, will prevent the creation of a new network adapter.
Windows creates a new adapter based on connection path and device serial number. So if you move the dock, or if you use another dock of same model, it will create a new driver instance. Reports we've had were more on McAfee than Trend Micro, but that could be because of market share. I'd welcome your feedback on usefulness. Have you checked to see if the DELL Dock firmware was updated recently as there was a past issue with the firmware on those dock and an update was needed.
Thanks for all the great info there I'll digest that and see if that points me to anything else I can dig into. This happens after disconnecting the dock. The issues have also never resulted in a blue screen I almost wish it would at this point since I might get some info from the dump file.
The laptops all have 7th gen i5 processors and 16GB of RAM and based on the users who have been seeing issues I would be shocked if they were using all of the system resources. I'd have to check to see which graphics driver version is on these systems, but it can't be that old. I think those get updated by Windows update and when I image the laptops I use the Dell deployment drivers which uses whatever the latest is that they include on their site I know that's usually a little older than what Intel has released.
The failure to resume thing seems to have been resolved. I think one of the users with the current issue had it at the beginning but the 8. The anti-virus thought is kind of a shot in the dark, just based on some recent things I saw with another program installation as I referenced before. The DisplayLink drivers have always installed without errors.
I'm just wondering if Trend Micro has any interaction with when the network device gets removed I know that isn't really a question for you. Kinda grasping at straws there. I'll look at the wifi switch thing I'll look at that, the only thing is this is after the device is removed, so if that update isn't related to device removal probably not the same thing.
Thanks for the info. Yeah I did that firmware update on several of these. The ones that we got in our first batch a couple of months ago had to get updated, but from what I can tell the ones that came with our most recent order came with the firmware update already applied since when I have gone to update that the utility says it's already running the latest firmware.
We are currently on call with Trend and we narrowed down to some ACL component in the Trend Micro Firewall which is causing this issue. Hope it helps. I have exactly the same issue. Seconding raimis' request. Same problem, removing Trand Micro fixed the problem, but my company requires Trend Micro to use its network. I've seen fewer issues and have not had as many complaints about this recently.
We are now running Windows 10 on most of our devices. It could be that the Windows version upgrade, updated drivers from Dell, or program updates from Trend Micro or a combination of those things have helped.
We also do not use the firewall component of Trend Micro, so if there is still a problem with the firewall I would not know. This topic has been locked by an administrator and is no longer open for commenting. To continue this discussion, please ask a new question. Your daily dose of tech news, in brief. Is it already Monday? The weekend felt like it went by faster than usual. Speaking of time going by quickly, back on August 8, , when Netscape Communications went public, and turning an unprofitable inter Welcome to another Monday.
This edition of the Spark! Enjoy it if you can and Spice it up if you please. Today in History: 8th August — The HR team at my org are doing an overhaul of the company policies, and they've asked me for my input on the equipment and home office policies. What are some questions or considerations I should keep in mind while working on the project with them? I have no cyber security market experience but a good knowledge of the cyber security niche.
Distractions come in all shapes and forms; children, pets, notifications… users. Are you the type to block out all interruptions and get your head down as soon as you log in, or do you get started with smaller tasks Online Events.
Login Join. Dell Hardware. Greetings all! If anyone else has experienced similar issues that would also be nice to know.
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